Diagnostic & Repair

Computer hardware services cover diagnostics & repair (fixing broken parts like drives, screens, motherboards), upgrades (RAM, storage), installations (new PCs, peripherals), and maintenance (cleaning, updates), often bundled with software fixes (virus removal, OS issues) under preventive (proactive care) or corrective (reactive fixes) strategies, ensuring all physical components work seamlessly for optimal performance. 

Key Types of Hardware Services

1. Diagnostics & Troubleshooting
  • Problem Identification: Using tools (like listening to sounds, checking system logs, running scans) to pinpoint why a component fails (e.g., slow boot, no display, freezing).
  • Component Testing: Checking RAM, CPU, storage, power supply for errors or failure signs. 
2. Repair & Replacement
  • Component Repair/Swap: Fixing or replacing physical parts like cracked screens, failing hard drives (HDDs/SSDs), dead RAM sticks, faulty keyboards, or power supply units (PSUs).
  • Motherboard Repair/Replacement: Fixing critical board-level issues or swapping out a damaged motherboard. 
3. Upgrades & Installation
  • Memory (RAM) Upgrades: Adding more RAM for better multitasking.
  • Storage Upgrades: Replacing old HDDs with faster SSDs or adding more storage.
  • New System Setup: Assembling new PCs or installing peripherals (printers, monitors). 
4. Preventive Maintenance
  • Cleaning: Dust removal from fans, vents, and internals to prevent overheating.
  • Firmware Updates: Updating BIOS/UEFI for better compatibility and stability.
  • Health Checks: Proactive checks on component health (e.g., checking disk SMART status). 
5. Related Software Services (Often Bundled)

Service Models

  • Corrective: Fixing problems after they happen (e.g., replacing a broken GPU).
  • Preventive: Routine checks and maintenance before failure (e.g., cleaning).
  • Annual Maintenance Contracts (AMC): Comprehensive yearly plans covering multiple services.